OUR VISION
Our long-term aspiration
To be the Global Leader in Testing for Life.
OUR MISSION
Why we are here - the cause/purpose of our business
To contribute to a safer and healthier world by providing our customers with innovative and high quality laboratory and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.
OUR VALUES
What we stand for/what is important for us
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Customer focus
- Delivering customer satisfaction by listening to and exceeding customer expectations
- Adding value for our customers through
our services
- Seeking innovative solutions to help our
customers achieve their goals
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Competence and Team Spirit
- Employing a diverse team of talented and competent staff
- Investing in training and creating rewarding and equitable career opportunities
- Recognising and encouraging outstanding performance
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Quality
- Delivering quality in all our work; providing accurate results on time
- Using the best appropriate technology and
methods
- Seeking to improve or change our processes for the better
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Integrity
- Behaving ethically and socially responsibly in all our business and financial activities
- Demonstrating respect and inclusivity towards our customers and our staff
- Operating sustainable environmental policies
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